Shipping & Delivery Info

GTA DELIVERY

We offer delivery within the Greater Toronto Area for a delivery fee is $7 or free on orders over $50. Delivery days are Wednesday to Saturday.

You will receive an email or text confirmation as soon as your order is ready for the courier that includes tracking (check your spam!).

PLEASE leave detailed instructions on where to leave package if no one is home.*

*We are not responsible for lost or stolen items.

PICKUP: 

Select “Pick-Up” at check-out for pick-up. You will receive a confirmation email or text and a subsequent email when your order is ready for pick-up. During business hours, we are able to prepare orders within 15-45 minutes. 

There are TWO ways to pick up:
1) Front Door - street parking and walk-up. 
2) Penguin Pick-Up - pick-up your order 7 days a week from Penguin Pick-Up at 459 Parliament St. (2 doors north of us). It is free to signup for an account and we can drop your package off for pick-up. Their pick-up hours are 7 days per week.

SHIPPING

We offer $10 flat-rate shipping across Canada. We do our best to get your order precessed within 24 hours - sometimes it takes an extra day but we do our best. We ship via several carriers - you will receive an email with tracking information as soon as your order has shipped (check your spam!).

PACKAGING

Orders are packed in Spruce shopping bags (local delivery) or boxes depending on delivery type. Note: our logo appears on packaging. If special packaging is required, please let us know in the notes at check-out.

We are more than happy to deliver gifts! Just let us know in check-out: we will not include the invoice, and add a satin ribbon. You can purchase a card and leave instructions for a message or we offer complementary note cards. Remember: Any questions or concerns just text or call us. We are happy to help!