We currently offer Canada-wide shipping at a flat-rate of $10; and local delivery (within the GTA) for $7 or free on orders over $50. Pick-up options coming soon - but if you are a Penguin Pick-Up member, feel free to have packages delivered to your preferred location (see below).
PLEASE leave detailed instructions on where to leave package if no one is home.*
*We are not responsible for lost or stolen items.
GTA DELIVERY:
We offer delivery within the Greater Toronto Area for a delivery fee is $7 or free on orders over $50. Delivery days are Wednesdays to Saturdays. Delivery window is generally "After Work" 4:00pm - 9:30pm.
You will receive an email or text confirmation as soon as your order is ready for the courier that includes tracking (check your spam!).
PLEASE leave detailed instructions on where to leave package if no one is home.*
*We are not responsible for lost or stolen items.
SHIPPING:
We offer $10 flat-rate shipping across Canada. We ship via several carriers - usually ICS Courier or Canada Post you will receive an email with tracking information as soon as your order has shipped (check your spam!).
PICKUP:
We are working on additional pick-up options - stay tuned!
But, in the meantime, if you are a Penguin Pick-Up member just address your delivery to your preferred Penguin Pick-Up location and include your account information.
PACKAGING
Orders are packed in Spruce shopping bags (local delivery) or boxes depending on delivery type. Note: our logo appears on packaging. If special packaging is required, please let us know in the notes at check-out.